Once you’ve completed your application we’ll send you a guarantor link. You can share this with as many potential guarantors as you like.
Once a guarantor starts completing their application it is locked to them and they will need their 7 digit guarantor application access code in order to return to their application.
If your guarantor is unsuccessful, or changes their mind after this stage, you’ve 3 attempts to find a new guarantor. We’ll keep your application open for 30 days.
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Our customer service centre is open Monday to Friday 8am - 8pm, Saturday 9am - 5pm and Sunday 10am - 4pm