Can I cancel my CPA?

You can cancel your Continuous Payment Authority (CPA) with your bank, card issuer or directly with us. If you decide to cancel your CPA with your bank or card issuer you should also notify us.

You’ll still be responsible for making loan repayments so please make sure that you make alternative payment arrangements to avoid missing any payments.

The borrower or guarantor are able to make ad-hoc repayments by debit card at any time – this isn’t affected by, or will not affect any CPA arrangements.

Still have Questions?

You can email us at:
hello@juoloans.co.uk

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Our customer service centre is open Monday to Friday 8am - 8pm, Saturday 9am - 5pm and Sunday 10am - 4pm